WHAT INFORMATION ABOUT ME IS COLLECTED ON THE SITE?
Depending on your use of the website or other services, we may make available from time to time various websites (together with associated and successor websites and services, the “Site”), through which we may collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information: Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, email address, telephone number and birth date (primarily for eligibility purposes).
Non-Personally Identifiable Information: Non-personally identifiable information is information that by itself cannot be used to identify or contact you, such as demographic information (e.g., age, profession or gender). Non-personally identifiable information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Site.
WHERE AND WHEN IS INFORMATION COLLECTED?
We will collect personally identifiable information from you only if you voluntarily submit the information to us. We may also receive personally identifiable information about you from third parties providing credit and debit card authorization and fraud screening services as part of your use of the Site.
Registering to Use the Site and in the Course of Using the Site: You may be required to provide certain personal information when using certain features on the Site or when contacting us through the site. If so, you may be required to provide us with information (including personally identifiable information) such as name, postal address, email address and preferences. In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an email with questions or comments.
Cookies, Log Files and Action Tags: We collect non-personally identifiable information passively using cookies,” log files” and action tags.”
In addition to cookies that we place on your computer, cookies may also be placed on your computer by third parties that we use to display or serve advertisements on the Site or to collect non-personally identifiable information in order to provide advertising-related services. In the course of serving advertisements on this website, our third-party advertisers may place or recognize unique cookies on your browser.
You do not have to accept cookies to use the Site. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar. While you are not required to accept our cookies to access the Site, if you reject cookies, certain products, offerings, features, or resources of the Site may not work properly and you may experience some loss of convenience.
We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Site. This information may be used to analyze trends, to administer the Site, to monitor the use of the Site, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Site and evaluating the Site in general.
“Action tags,” also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the Site, including advertisements, or email sent on our behalf, may contain action tags.
By using cookies and action tags together, we are able to gain valuable information to improve the Site and measure the effectiveness of our advertising and marketing campaigns. We do not disclose any of your personally identifiable information to our advertising partners.
DOES ON POINT EVENTS COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?
We are committed to protecting the privacy of children. The Site is not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.
WHAT DOES ON POINT EVENTS DO WITH THE INFORMATION IT COLLECTS?
In general, we use the information collected on the Site to provide the Site to you and process your transactions, to help us understand who uses the Site, to improve the Site, and to contact you for customer service and billing purposes.
We may use your information to send you a welcoming email to confirm receipt of your request for more information or sign up for our electronic newsletter. If you “opt-in,” we may send you electronic newsletters, contact you about the Site products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding the Site or, if applicable, about your billing account status. You can choose to not receive these communications by changing your personal preferences or by contacting us.
We may also use the information gathered on the Site to perform statistical analysis of user behavior or to evaluate and improve the Site. We may link some of this information to personally identifiable information for internal purposes only or to improve your experience with the Site.
YOUR DATAS PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. On Point Events aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where On Point Events relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
WHEN DOES ON POINT EVENTS DISCLOSE INFORMATION TO THIRD PARTIES?
Laws and Legal Rights: We may disclose your information (including personally identifiable information) if we believe we are required to do so to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating any Official Rules for our Site, or to protect the safety and/or security of our users, the Site or the general public.
Third Parties Generally: We may provide third parties with information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of the Site. For example, we might inform third parties regarding the number of unique users who visit the Site, the demographic breakdown of our registered users of the Site, or the products and/or services purchased using the Site and the vendors of such products and services. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising products or services (including vendors and website tracking services), merchants, affiliates and other actual or potential commercial partners, sponsors, licensees, researchers and other similar parties.
IS THE INFORMATION COLLECTED ON THE SITE SECURE?
We want your information (including personally identifiable information) to remain as secure as possible. Therefore, the Site has implemented reasonable security measures in an effort to prevent the loss, misuse or alteration of the information under our control. We use reasonable networking, server, database, and procedural mechanisms in an effort to safeguard the integrity and privacy of data. However, no method of Internet transmission or electronic storage is 100% secure. There is also some risk that others could find a way to thwart our security systems. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.
We also protect user information off-line. All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted passwords to access personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Periodically, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
We are committed to protecting the privacy of our users and visitors and we will continue to review and implement new technologies as necessary to maintain the security of our networks and servers.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION OF PERSONAL INFORMATION?
CAN I UPDATE OR REMOVE MY PERSONALLY IDENTIFIABLE INFORMATION?
To contact us in order to update, correct, opt-out of communication, or have your data erased please contact us at 713-227-8888.
You should be aware that it is not technologically possible to remove every record of the information you provided from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. However, after receiving your request, all personally identifiable information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably practicable.
WHOM DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?
By postal mail or courier:
Attn: Privacy Agent, On Point Events, LP
3939 Essex Lane Suite 100
Houston, TX 77027